The Knowledge Management Playbook: How HR Builds a System That Captures, Shares, and Grows Company Knowledge
Your knowledge base isn't failing because people are lazy. It's failing because you built a library when youneeded a system.
Every company tries the same fix. Buy a wiki. Order everyone to document. Watch it die in six months. Thenblame the culture. The culture was never the problem - a knowledge base without capture rituals, sharingmechanics, and usage loops is a graveyard with a search bar.
What works is treating knowledge as a process, not a place.
The Knowledge Loop - capture, share, use, improve, strategy - turns documentation from a chore nobodydoes into a cycle that runs itself: every stage with an owner, a ritual, and a metric.
I've taught this system to HR and L&D leaders in hundreds of companies through Mike Pritula Academy, andran it inside companies like Wargaming, Preply, and iDeals. Every template you need to run it is inside the book- all 60 of them, no downloads, no email walls.
The standard reference, The Knowledge Manager's Handbook, lists at $65 and reads like the ISO standard itimplements. This book costs less than lunch and starts working Monday.
Stop feeding the graveyard - build the loop.
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