The ISO 9000 Book: A Global Competitor's Guide to Compliance and Certification

By John T. Rabbitt and Peter A. Bergh

Over the centuries of their existence the Scottish regiments of the British Army have gained a reputation in war that is the envy of all and which can be matched, or surpassed, by very few. The very description 'Scottish soldier' conjures up images ranging from the 'thin red streak tipped with a line of steel' of the 93rd Highlanders at Balaclava, and the charge of the Scots greys at Waterloo (1815), to the more recent deeds of Scottish regiments in the Falkland Islands (1982)& and the Persian Gulf (1990-1991). Mike Chappell chronicles the remarkable history of the Scottish units which fought in the two world wars.

• Format: Hardcover
• Language: English
• ISBN: 052776258X
• ISBN13: 9780527762582
• Release Date: June 1994
• Publisher: Productivity Press
• Length: 201 Pages
• Weight: 1.10 lbs.

Customer Reviews

The ISO 9000 standard and its application in layman's terms

An attempt to demystify the ISO 9000 standard and the process of complying with it. Firsthand experience in the certification process allows the authors to clarify what is required in each step of the certification process. In clear, nontechnical terms, the book lays out: the interpretation of the standard for your organization, determination of the cost and length of time required, indentification of and focus on the quality assurance areas that are the subject of rigorous auditing, and gauging your organization's readiness. Of particular use are the sections on part by part analysis of what the standards really mean and the checklist for the determination of whether or not your company is ready for ISO certification.