The ISO 9000 Answer Book

By Rob Kantner

Designed to provide authoritative, easy-to-understand answers to over 100 of the most commonly asked questions regarding ISO 9000. Contains the most up-to-date insights and explanations of the entire... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0939246600
• ISBN13: 9780939246601
• Release Date: May 1994
• Publisher: Omneo
• Length: 224 Pages
• Weight: 1.27 lbs.
• Dimensions: 1.1" x 6.3" x 9.3"

Customer Reviews

An excellent primer in ISO 9000 process and requirements.

In 101 questions and answers, the author explains ISO 9000: what it is and how it works. The book is written in plain language, avoiding technical jargon and "quality speak," and is addressed to mid- to upper management level people that have little if any experience in the quality assurance technologies. ISO 9000 Answer Book is also an excellent reference tool, with extensive cross-referencing to help users obtain the right answers quickly.