The Impact of Personalization on Customer Satisfaction

By Elvier Kleijnen

This research was conducted in order to obtain an answer to the problem statement which was formulated as follows: 'What is the impact of personalization options on customer satisfaction and the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 384431394X
• ISBN13: 9783844313949
• Release Date: February 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 84 Pages
• Weight: 0.30 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"