Lisa Haneberg has 25 years of experience as a coach, trainer, writer, and consultant, and is currently vice president for MPI Consulting, an organization development practice in Cincinnati. When it comes to delivering fresh, practical approaches to the art of coaching, you can't beat Haneberg. Her upbeat, no-nonsense style makes her books engaging, applicable, and unquestionably valuable. Never one to get hung up about corporate formality, Haneberg...