The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises

by Jeff Toister

Book Overview

What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?

The Guaranteed Customer Experience turns the concept of a guarantee on its head. An experience guarantee goes beyond merely warrantying a product against defects. It encompasses the entire customer journey to promise an experience that never falls short of expectations.

Discover what truly motivates customers to...

• Format: Paperback
• Language: English
• ISBN: 0578824949
• ISBN13: 9780578824949
• Release Date: March 2021
• Publisher: Toister Performance Solutions
• Length: 184 Pages
• Weight: 0.60 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"