What happens when twelve health system leaders stop presenting polished success stories and start telling the truth?
The Future of Care Spaces is the record of that conversation. In April 2026, twelve CIOs, clinical executives and digital health leaders gathered in Austin, Texas for the Future of Care Spaces Leadership Roundtable. They came from organizations ranging from a 25-bed Critical Access Hospital in rural Montana to the largest public health care system in the United States. They shared what worked, what failed, and what they are still figuring out.
This is not a survey of what is possible. It is a practical playbook for what actually works, why things fail, and what to do differently next time.
Inside, you'll learn:
How to design human presence with the same rigor you apply to system uptimeWhy care gaps close only when platform, workflow, workforce and community are designed togetherThe three adoption mistakes every health system makes, and how to avoid themHow Ochsner Health built a virtual care operation that functions as its "16th hospital"Why your AI is only as good as its data, and how right-sized governance speeds innovation instead of slowing itHow to govern agentic AI once it moves from recommending to actingHow UCHealth cut time to antibiotics for sepsis from 3.5 hours to 87 minutes with virtual surveillanceWhat rural health systems are building with limited resources, and why every leader has a stake in itWhat mergers actually require, from a physician executive who led quality through one at NYC Health + HospitalsThe ELEVATE framework for turning innovation into results at the bedsideEvery chapter ends with a Playbook of immediate and strategic actions and a single Question to bring to your leadership team.
Written for CIOs, CMIOs, CNIOs, CMOs, CEOs and the operational leaders who partner with them, as well as the boards, CFOs and clinicians who want to understand what really happens after go-live.
Contributing authors: Tracy Donegan (MLK Community Healthcare), W. Glenn Hilburn (Grady Health System), Bridgett Ojeda (Bryan Health), Robb Kruklitis, MD (The Guthrie Clinic), Lisa Birdsall Fort, MD (Ochsner Health), Jared M. Nunes (Stanford Health Care), Stacey Johnston, MD (Beacon Health System), Brittany Cyriacks (UCHealth), Rick Leesmann (Sky Lakes Medical Center), Rob Wissenbach (Bitterroot Health), Komal Bajaj, MD (NYC Health + Hospitals) and Terri Couts (Sharp HealthCare).
Edited by the founders of Future of Care Spaces: Rachel Weissberg, Mike Mosquito and Michelle Rosener.
For the nurse at the end of her shift. For the patient in the bed. And for every leader who stayed in the room long enough to tell the truth.