The Four Skills of Cultural Diversity Competence: A Process for Understanding and Practice

By Mikel Hogan-Garcia and Mikel Hogan

Providing the reader with a step-by-step format for entering into and developing cultural competence, this text is designed to help the reader acquire the skills necessary to become a culturally... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0534524753
• ISBN13: 9780534524753
• Release Date: July 2002
• Publisher: Brooks Cole
• Length: 160 Pages
• Weight: 0.90 lbs.
• Dimensions: 10.5" x 0.5" x 8.3"

Customer Reviews

Incredibly Valuable in my Corporate Culture!

I highly recommend this book by Dr. Hogan! I have been utilizing this book in my corporation for the past 8 years. It has proven to be of incredible value. It has facilitated team building, as well as great productivity among our teams. It also has provided an important resource for resolving problems in our corporate culture. All of the 4 skills are very important. Although, I posted a chart of Skill # 3 in my office: and this pie chart with the various qualities has proven to be very helpful at any given moment. There have been times (just in passing) where our Vice President and our President walked into my office, and were looking for an idea on how to effectively approach our current challenges. This pie chart (for skill three) has always had at least one (or more) recommended behaviors that became the perfect remedy to our challenging situation. Cultural Competency is what makes one internationally valuable in the global markets. This book has strengthened Cultural Competency in my teams in many, many different ways. This book will help anyone who truly puts it into practice with a good spirit. One of the many values of this book is in putting it into practice (daily). I especially like Dr. Hogan's common sense, her realism, as well as how she illustrates the need to practice Cultural Competency. This is a practical book that is more than theory, it gives one the "HOW TO", when it comes to being culturally competent. Cultural Competency is a skill that can always be refined, and Dr. Hogan's book effectively cultivates this continuous refinement.

Outstanding anthropological approach!

What I like about Hogan's four-skills model is the listing of actual culturally competent behaviors (and a self-test). The competency behaviors described in chapter 4 are the foundation for effective dialogue, conflict resolution, and problem-solving in culturally diverse settings.. Overall, a very empowering learning process! As an anthropologist and as an educator I have found Hogan's book to be holistic in its approach and pragmatic. I highly recommend this book!