Customer service, product quality and business culture are suffering, but someone is doing it right. In this business narrative Matt, a successful business man, is getting ready to celebrate the twentieth year of growing his business from two locations to twenty-eight. He and his team members share what they believe are the "four constants of success" that have helped them be successful. This story is a stand alone companion to Leonard Cochran's first book intitled Relational Leadership An Introduction. It can be read alone, or it can be read as a follow up to the his first book.
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