Addresses both the functions and principles of facility management and provides a programme for satisfying every job requirement. These include - planning and forecasting; real estate acquisition; the design/build cycle; operations and management; and budgeting and accounting.
I am a Certified Facility Manager (CFM) and an Interior Designer and have been in the industry for over 15 years working now as a consulant primarily focusing on strategic planning. This is recognized as the go-to reference for all that is Facilities Management (FM). I still, even with my experience, review sections and have referred this book to many peers and clients. Cotts will always be someone in our industry who brought FM to the forefront and makes everyone aware that it's not just "fixing toilets!" Recommended for anyone who is head of facilities management, planning, administration or real estate for both Government and private industry. Also, coming from the design community, this book should be on every planners shelf. The value chain cycle begins with concept, but many in the design industry forget that this includes construction, operations and maintenance, and lastly disposal.
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