The Engagement Equation: Balancing Employee Happiness and Customer Satisfaction

By Goodson Mumba

In "The Engagement Equation," discover the essential link between employee happiness and customer satisfaction-a dynamic duo shaping the future of successful organizations. Through compelling insights, real-world examples, and actionable strategies, this book unveils the power of fostering a workplace culture where engaged employees drive exceptional customer experiences. Whether you're a leader, manager, or HR professional, learn how to harness the engagement equation to fuel growth, inspire loyalty, and create a thriving organizational ecosystem. Unlock the secret to balancing employee happiness and customer satisfaction, and transform your business for lasting success.

• Format: Paperback
• Language: English
• ISBN: B0DC6MKYP2
• ISBN13: 9798335039475
• Release Date: August 2024
• Publisher: Independently Published
• Length: 112 Pages
• Weight: 0.26 lbs.
• Dimensions: 0.2" x 5.0" x 8.0"