The Effect of Customer Satisfaction on Loyalty

By MALCOLM BRIMPONG

THE BOOK SEEKS TO HIGHLIGHT THE RELEVANCE OF ENSURING CUSTOMER SATISFACTION. IT FOCUSES ON THE SERVICE INDUSTRY AND THE ELEMENTS OF CUSTOMER SATISFACTION.AFTER READING THIS BOOK, IT IS EXPECTED THAT... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3838351819
• ISBN13: 9783838351810
• Release Date: April 2010
• Publisher: LAP Lambert Academic Publishing
• Length: 88 Pages
• Weight: 0.31 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"