The Diego Masciaga Way: Lessons from the Master of Customer Service

by Chris Parker, Chris Parker, Diego Masciaga

Diego Masciaga has worked for over twenty five years as the Director and Restaurant Manager of The Waterside Inn, one of the most well-known and influential restaurants in the world, serving global leaders, royalty and film stars. He is a legendary figure, awarded the Cavaliere Ordine al Merito della Repubblica Italiana (the equivalent of the knighthood) and the Grand Prix de L'Art de la Salle. Diego's customer service knowledge and advice has proved...

• Format: Hardcover
• Language: English
• ISBN: 1909273481
• ISBN13: 9781909273481
• Release Date: May 2015
• Publisher: Urbane Publications
• Length: 208 Pages
• Weight: 0.75 lbs.
• Dimensions: 1.2" x 5.0" x 7.6"