The Customer's Victory: From Corporation to Co-Operation

By François Dupuy

Book Overview

Francois Dupuy's book describes and analyses how managers need to understand organisations in order to help them effectively implement the changes necessary to operate in today's competitive environment. Focusing on the need to cooperate, Dupuy provides a diagnostic and a methodology that shows managers how to understand why people do what they do and how they can use this knowledge to implement organisational change.

• Format: Hardcover
• Language: English
• ISBN: 0333750225
• ISBN13: 9780333750223
• Release Date: January 1999
• Publisher: Palgrave MacMillan
• Length: 157 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.5" x 5.5" x 8.5"