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Paperback The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service Book

ISBN: 0814472591

ISBN13: 9780814472590

The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service

"From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find "The Customer Service Activity Book" a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern. "The Customer Service Activity Book" presents an array of dynamic and engaging activities that: * Reinforce...

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Format: Paperback

Condition: Good

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