The Customer Experience Model

By Adyl Aliekperov

For any company, defining the most efficient marketing concept to create a competitive customer experience (CX) is vital for sustained development. The focus of this research is the creation of a comprehensible practical approach to the development of client experience: the Сustomer Experience Model (CXM).

• Format: Hardcover
• Language: English
• ISBN: 0367478250
• ISBN13: 9780367478254
• Release Date: October 2020
• Publisher: Routledge
• Length: 110 Pages
• Weight: 0.63 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"