The Cultural and Social Challenges of Technical Service Work

By Bonalyn J. Nelsen

Service work has traditionally consisted of two basic types: expert (high skill, high status) and non-expert (low skill, low status). This simple dichotomy has profoundly shaped the nature and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3838399579
• ISBN13: 9783838399577
• Release Date: September 2010
• Publisher: LAP Lambert Academic Publishing
• Length: 260 Pages
• Weight: 0.85 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"