The Concise Guide to Telephone Tactics

By Graham Roberts-Phelps

Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1854182781
• ISBN13: 9781854182784
• Release Date: May 2004
• Publisher: Thorogood
• Length: 209 Pages
• Weight: 0.86 lbs.
• Dimensions: 0.7" x 5.9" x 8.3"