The Complete Idiot's Guide to Clear Communication

By Kris Cole

Book Overview

No Synopsis Available.

• Format: Paperback
• Language: English
• ISBN: 0028642074
• ISBN13: 9780028642079
• Release Date: January 2002
• Publisher: Alpha
• Length: 335 Pages
• Weight: 1.37 lbs.

Customer Reviews

Crystal Clear Comunication Guide at You Fingertips!

Kris Cole's Complete Idiot's Guide to Clear Communication says it all so clearly even an idiot could understand. Everything you ever want to know about communication is covered in a way that makes it easy to understand even difficult concepts. Everyone should have a copy of this book. The explanations are so clear, it makes me want to read any other books written by Kris Cole.

Lessons in Communication Ring Crystal Clear

Presumption, prejudice, jumping to conclusions, a failure to listen...all these things get in the way of good communication. And the results can be damaging in all relationships, not least of which, those at work. In Kris Cole's "The Complete Idiot's Guide to Clear Communication", we're told that seventy percent of mistakes in the workplace are the direct result of poor communication. The impact can be immense, causing misunderstandings, loss of goodwill, loss of enthusiasm, low morale and reduced productivity. This definitive book on the subject outlines in clear and simple language what causes bad communication, and the steps you can take to fix it. If you've ever wondered where your own communication skills fall short, maybe you're committing a few too many of Kris's "10 Deadly Sins Of Communication" (and let me tell you, being patronising, commanding or threatening won't get you far these days). If you're confronted daily with the recalcitrant office grump, check out the chapter on how to deal with difficult people. There are ways to win even the toughest battle of wills, and Kris tells us how.Kris highlights the difference between good communicators and bad communicators, the importance of body language, voice and energy, and the value of reflective listening, to build rapport and achieve positive empathy with those around you. You'll learn the secrets of peak performers, and how to recognise personality types and temperaments so you can bring out the best in those working with or for you.Importantly also for anyone in business these days, the book looks at clear and persuasive writing skills, including communication via fax and email.This practical `how-to' book is a must for employers who'd like to assert a positive influence in the workplace and gain greater commitment and cooperation from those around them. I read the book in only a few hours, and gained enough practical commonsense ideas for some cool evaluation of my own communication skills. I'm now looking forward to some warmer relationships and more to the point professionally, improved productivity around me.

Much more than a communication guide for idiots

I found the Complete Idiot's Guide to Clear Communication by Kris Cole to be a wonderful "How To" on the many facets of communication in organisations or on a more personal level.This book has the lot and the author has certainly practised what she preaches in making her points crystal clear. The way she communicates her ideas is definitely modelling the key messages that she is delivering.Cole begins where all good communication has its beginning - with values, beliefs and thoughts and follows this up with a whole series of strategies for improving your communication in a range of contexts.I particularly enjoyed the quotes that Cole uses to make her point and I have since used these on many occasions in my own presentations. I also valued her hints on deciphering body language and on getting to the real meaning being conveyed by the speaker. Cole is obviously a very practised communicator and adviser and has brought together an exemplary set of processes that facilitate effective communication. Cole's Ten Deadly Sins of Communication ought to be loudly displayed on every boardroom, staffroom, office and shopfront across the globe. Furthermore, they ought to be mandatory on the curriculum at schools and their memorising ought to be given as penance at confessionals all over this planet, which depends so heavily on communication for survival and thrival.Last year, I based an entire Conference for school principals on this book and, after three full days, we still had a long way to go to cover all of the fantastic details and appropriate suggestions for improvements.If you are interested in developing your own 'people intelligence' and that of the people that you have some influence over, get this book.

The Complete Idiot's Guide to Clear Communication

A must-have for anyone looking for a job, in the market for a raise or promotion, or just trying to get their kids to do their homework. Cole's clear thinking and lucid writing are backed by a solid knowledge of pertinent research. And the breezy style and snappy layout make this a joy whether you're searching for specific advice or reading straight through. A classic!

I love this book!

If you've ever needed a guide to interpersonal communication, this is the book. From body language to word choice, this book covers every aspect of how you present yourself. It has more useful information than any book on the topic I've seen. Kris Cole is brilliant!