The Compassionate Geek: Mastering Customer Service for I.T. Professionals

By Don R. Crawley and Paul R. Senness

Book Overview

Note: There is a newer version of this book available. Please look up ISBN 978-0983660736.A real-world, plain-language how-to guide for delivering amazing customer service to end-users.Now in its... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 145371278X
• ISBN13: 9781453712788
• Release Date: May 2011
• Publisher: CreateSpace Independent Publishing Platform
• Length: 164 Pages
• Weight: 0.51 lbs.
• Dimensions: 9.0" x 0.4" x 6.0"