The CG Cahps Handbook: A Guide to Improve Patient Experience and Clinical Outcomes

by Matthew Bates, Barbara Hotko, Jeff Morris

Book Overview

Are you ready for CG CAHPS? Just as Studer Group helps organizations we coach to outperform and outpace the nation in HCAHPS, we bring the same expertise to CG CAHPS. The CG CAHPS Handbook is your guide to improved patient experience and clinical outcomes. Gain tools and tactics to consistently deliver on what matters most to patients and their families.

• Format: Paperback
• Language: English
• ISBN: 1622180070
• ISBN13: 9781622180073
• Release Date: November 2014
• Publisher: Fire Starter Publishing
• Length: 404 Pages
• Weight: 1.18 lbs.