The Best NOC and Service Desk Operations BOOK EVER! For Managed Services

By Erick Simpson

The fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and profitably, along with best practices... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0978894332
• ISBN13: 9780978894337
• Release Date: October 2009
• Publisher: Intelligent Enterprise
• Length: 486 Pages
• Weight: 1.50 lbs.
• Dimensions: 1.0" x 6.0" x 9.0"