The Art of Complaining: Canada's Consumer Action Guide

By Phil Edmonston

Book Overview

Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.

• Format: Paperback
• Language: English
• ISBN: 1459719417
• ISBN13: 9781459719415
• Release Date: October 2013
• Publisher: Dundurn Press
• Length: 120 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.3" x 6.1" x 9.0"