The Art and Science of Dealing with Difficult People

By David Brown

In The Art and Science of Dealing with Difficult People , David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1616083638
• ISBN13: 9781616083632
• Release Date: November 2011
• Publisher: Skyhorse Publishing
• Length: 128 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.6" x 5.0" x 7.6"

Customer Reviews

Solid Reference Manual

This is needed for every professionals desk. Solid examples of those little things we have a tendency to overlook and how to overcome our own shortcomings.