Local government is suffocating under a "bureaucracy tax", a systemic drain of outdated legacy systems, fragmented data, and risk-averse leadership that stifles innovation and bloats operational costs.
The Architecture of Digital Government is not an IT manual. It is a strategic, boardroom-level playbook written specifically for Chief Executives, Finance Directors, and senior management. Drawing on extensive experience navigating complex public sector procurement frameworks and driving large-scale digital strategy, this book provides a radical roadmap to liquidate legacy debt and transform local authorities from rigid service providers into agile digital orchestrators.
Inside, you will discover how to:
Implement a Council-as-a-Platform (CaaP) Model: Escape expensive vendor lock-in and shift from CapEx to a scalable, predictable cloud-based OpEx.Commercialise Civic Data: Evolve open data from a simple transparency exercise into a revenue-generating economic engine.Execute Zero-Touch Bureaucracy: Deploy intelligent automation and AI to achieve near-zero human intervention for standardised public services.Drive Civic Venture Building: Utilise rigorous cost-benefit analyses to fund high-impact pilots and establish collaborative, revenue-sharing public-private partnerships.Stop digitising broken processes. It's time to fundamentally rebuild the civic operating model, leverage strategic intelligence, and deliver a proactive, predictive, and human-centric smart city.