Agile Manager's Guide to Extraordinary Customer Service

by Susan M. Gage

Book Overview

Guides you through the process that the author went through, along with the benefit of hindsight. Identifies what service means to your customers, from training to cost analysis. Reveals in a... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1580990142
• ISBN13: 9781580990141
• Release Date: October 1999
• Publisher: Velocity Business Publishing
• Length: 96 Pages
• Weight: 0.36 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"