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The Agile Consultant: Guide Clients to Enjoy Enterprise Agility

Most significantly, "predict and plan" didn't work. Upfront requirements were incomplete, as users couldn't articulate what they needed. Estimates were "magical," as if we could see over the horizon and know how the mix of tech- nology, personality, and culture would play out. IT projects routinely failed. As I began to understand the fallacy of the "predict and plan" model, I noticed the shoots of a "light methodologies" movement budding, with thinkers like Rob Thomsett writing books like Radical Project Management.1 I was determined to find a method that maintained the rigor of a phase-gated approach with the low-overhead of these new "radical" project ideas.When the overhead of the big consulting giant became too much, I moved to a local system integrator. We dealt with smaller clients and less complex IT challenges, but nonetheless struggled with consistent delivery. We spent a long time experimenting with different versions of "project toolkits" and eventually reached a light, adaptable 4D-style model that was less likely to scare away clients. With the simple application of a lean project management discipline, we grew the consulting practice significantly, and delivered con- trolled, successful results.

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