The Absolutely Unbreakable Rules of IT Service Delivery: How to Manage Your IT Consulting Business to Maximize Customer Service, Profit, and Employee Culture

By Karl W Palachuk and Mike Semel

If you run an IT consulting business, you face many challenges. Palachuk's Absolutely Unbreakable Rules of IT Service Delivery gives you high-level policies for how you run the business side of your business. You'll learn how to make more money without burning out your team, keep or develop high standards, nurture a great culture, build a great brand that's visible in everything you do, and more.

IT consulting never stops evolving. Where do you find consistency in this environment? In the unbreakable rules. How do you define your unbreakable rules for managing clients, employees, finances, and your service board?

This book gives you a place to start, a process to follow, and the rules Karl uses to build and manage successful companies-day in, day out.

Use the Unbreakable Rules for consistent, profitable IT service delivery. From Karl W. Palachuk - author of Managed Services in a Month.

Karl has built and sold two IT consulting businesses and has managed or owned dozens of companies over the last few decades. In The Absolutely Unbreakable Rules of IT Service Delivery, Karl gives you a framework for building long-term success in an industry where change happens every day. He also gives you a framework for building your list of absolutely unbreakable rules.

• Format: Paperback
• Language: English
• ISBN: 1942115717
• ISBN13: 9781942115717
• Release Date: January 2026
• Publisher: Great Little Book
• Length: 274 Pages
• Weight: 0.82 lbs.
• Dimensions: 9.0" x 0.6" x 6.0"