The 5 Step Guide to Empowering Consumers: How to raise the bar on your customer service experiences.

By Ray G. Chubb

With the current state of the economy businesses must be at their best to keep the customers coming to them. The problem is that most companies have lost touch with what really makes a customer's... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0615582060
• ISBN13: 9780615582061
• Release Date: December 2011
• Publisher: Ray Chubb
• Length: 106 Pages
• Weight: 0.24 lbs.
• Dimensions: 0.2" x 5.1" x 7.8"