The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy

By Adrian C. Ott

In The 24-Hour Customer, Adrian C. Ott--the CEO and founder of a top Silicon Valley-based consulting firm--challenges businesses to re-conceive their approaches to time and technology in order to win an unprecedented share of their customers' attention and loyalty. Filled with powerful and provocative ideas, The 24-Hour Customer is an indispensible handbook for any company competing for business in today's around-the-clock economy.

• Format: Hardcover
• Language: English
• ISBN: 0061798614
• ISBN13: 9780061798610
• Release Date: August 2010
• Publisher: Harper Business
• Length: 240 Pages
• Weight: 0.05 lbs.
• Dimensions: 9.0" x 0.8" x 6.0"