Telephone Tactics

By Graham Roberts-Phelps

In recent years, the telephone has become a progressively more important tool for business, particularly in the fields of customer service, selling, prospecting and credit control. This book contains everything you will ever need to know about using the telephone in business.

• Format: Paperback
• Language: English
• ISBN: 1854181777
• ISBN13: 9781854181770
• Release Date: July 1999
• Publisher: Thorogood
• Length: 209 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.7" x 7.0" x 9.0"