They are subjects we don't like to discuss, yet they are vital to our well-being. Psychological harrassment and violence in the workplace are commonplace, and it's imperative that we deal with them. Frema Engel does a brilliant job of explaining the problems, through easy-to-read stories, and offers powerful solutions. This book should be on every manager's desk. A must read.
Violence Prevention: Case-by-Case
Published by Thriftbooks.com User , 26 years ago
Frema Engel's book presents a practical, hands-on approach to identifying and reducing workplace violence. Her insights into the range of aggressive acts leading to violent behaviors are illustrated in her case-by-case examples from business, health care, and social service fields. This is a "must read" book for all levels of an organization, from the board room to the break room. Problems are not only presented, but solutions are found to prevent workplace violence: zero tolerance; confidential help lines; investigation and prosecution; crisis response; employee assistance. Engel does her homework, with good research and valid application.
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