Talking With Your Customers: What They Will Tell You About Your Business When You Ask the Right Questions

By Michael J. Wing

Written specifically for small businesses that want to enjoy the immense benefits of improved customer service, this book focuses on sample customer surveys and action tools that help ensure that... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0793105161
• ISBN13: 9780793105168
• Release Date: January 1993
• Publisher: Dearborn Trade Pub
• Weight: 1.41 lbs.
• Dimensions: 11.5" x 0.5" x 8.5"