Talking for Success: The Secret Codes of Conversation - And How to Master Them
'At last, a book about how language works that is for everyone' - Stephanie Schnurr, Professor of Linguistics, Warwick University, England
Talking for Success by Jonathan Clifton is an engaging, research-grounded guide to becoming the kind of communicator people trust, follow, and remember. If you've ever walked away from a meeting wishing you'd sounded sharper, tried to persuade a client and felt momentum fade, or struggled to make small talk feel natural, this book turns "good communication" from a vague ambition into a set of learnable skills. Use it to sharpen interviews, sales calls, presentations, networking, conflict resolution, and leadership.
Clifton is a conversation analyst who has taught business communication at European universities for over 20 years, and he wrote this book to make the science of talk practical and accessible. His core message is refreshing: strong speaking isn't a mysterious "gift of the gab" - it's something you can learn by understanding the hidden codes running through conversation.
What makes Talking for Success stand out among communication skills and public speaking books is its method. Instead of invented dialogues or generic advice, Clifton shows you real-world language in action - transcribed, slowed down, and explained - so you can see exactly what makes messages land (and what makes them fail). The focus is spoken language - the everyday talk we rely on at work and in relationships, but rarely analyse. And because impact isn't only verbal, Clifton also examines paralinguistic cues (stress, laughter, tone, volume) and body language - gesture, gaze, touch - so you can deliver the same message with more power and precision.
Inside, you'll get 23 fascinating analyses of real-life talk, from high-profile conversations to everyday moments like sales pitches, small talk, and business meetings. You'll explore scenarios such as apologising, debating, negotiating, presenting, public speaking (when it goes right and when it goes wrong), team talk, and politeness -each chapter designed to stand alone so you can dip in wherever you need help most.
You'll see, for example, how persuasive sales language is built: strategic word choice, confident descriptions, and even the use of props and "expert" identity to nudge buyers toward a decision. Along the way, Clifton shows you how framing can shift meaning, why questions can control direction, and how credibility and goodwill can strengthen your position when the stakes are high.
Then comes the payoff: Part Two distills everything into "The Secret Codes" - 100 actionable ways to improve how you do things with words and play language games more effectively. Clifton pulls the codes together into strategies that help you speak more effectively in every area of life - for work, for love, for fun, and everything in between. Think of it as a communication toolkit for influence and persuasion, negotiation skills, leadership communication, and confident public speaking - without the fluff.
Ideal for managers, entrepreneurs, sales teams, HR, educators, and students who want confident, persuasive, authentic speaking that drives results fast.
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