Talk Your Way to Success at Work defends the importance of spoken communication in the modern workplace at a time when we are increasingly relying on technology to connect.
As remote working and artificial intelligence reshape professional environments, effective verbal communication is more critical than ever. Communication specialist Peter Roberts presents an approach to developing key communication skills which will enhance your workplace influence, deepen your professional relationships, and improve your visibility within the business. This book will help you to master nine universally recognized speech acts which are essential to the running of effective organisations but which prove challenging for many people. It offers clear and practical guidance to maximise the value of your questions, compliments, introductions and other fundamental speech turns at work. Developed against a backdrop of mass AI adoption, the book argues for keeping organisations human. This is no Luddite manifesto, but a belief in employee-generated organisational knowledge to push creative boundaries, which can only happen when we're talking. Each chapter challenges us to overcome our familiarity with such acts and recognise their inherent value in terms of building allies and growing personal expertise at work.