System Support Engineering

By Dr. Mohammed Saif Al Saidi

This work discusses the development of the system support engineering (SSE) generic architecture as a fundamental structure for providing a systematic modelling approach that enables industrial practitioners to design, implement and measure a support system performance. The fundamental construct of SSE generic architecture consists of three elements (product, process and people) interacting within a business environment. The system support engineering approach aims to develop a model to sustain constant high performance. The work presents the finding from the literature review, industrial visits and case studies conducted during the research. A possible answer to the research question is concluded that a generic architecture for system support engineering" is possible and the possible structure is determined. As a result of the above activities, a conclusion is reached that the architecture, which consists of 3 elements as explained about in a business environment is called multi-level 3PE model. The book has also suggested recommendations for future research(s).

• Format: Paperback
• Language: English
• ISBN: 3639761219
• ISBN13: 9783639761214
• Release Date: July 2020
• Publisher: Scholars' Press
• Length: 136 Pages
• Weight: 0.46 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"