Supreme Art: 50 Best Practices in Customer Care

by MR Juan Carlos Jimenez

This book helps you understand the difference between "customer care" and "customer service" using a unique vision, called "Supreme Art". This concept enables you to take care of your customers with the highest sense of dignity and passion, using ongoing training as an essential part of its fundamental nature. Using this perspective, Juan Carlos Jimenez offers 50 specific techniques that will facilitate the implementation of personal and professional...

• Format: Paperback
• Language: English
• ISBN: 1482799332
• ISBN13: 9781482799330
• Release Date: March 2013
• Publisher: Createspace Independent Publishing Platform
• Length: 136 Pages
• Weight: 0.33 lbs.
• Dimensions: 0.3" x 5.3" x 8.0"