This is a great book for beginners or those seeking general knowledge about the subject matter. It focuses on supply chain management, inventory control, human resource management, and customer service from a leadership perspective. It explores the relationships between these aspects of business and organizational goals, and it analyzes the impact they have on employees and workplaces with much of the writing geared toward manufacturing operations. The text is informational and educational, and it is written for easy understanding at all reader levels.
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