Supervision

by Greg Bounds and John Woods

This book is a great resource for supervisors or team leaders, coaches, and coordinators. It incorporates material on skill development, human relations, and modern management techniques. Emphasized throughout the text are the ideas of improvement and customer satisfaction as drivers of organizational and supervisory action. This TQM framework offers the most realistic way to organize and understand a business.

• Format: Hardcover
• Language: English
• ISBN: 0538859423
• ISBN13: 9780538859424
• Release Date: September 1997
• Publisher: Cengage South-Western
• Length: 448 Pages
• Weight: 1.90 lbs.
• Dimensions: 9.3" x 8.3" x 10.8"