Master's Thesis from the year 2017 in the subject Business economics - Business Management, Corporate Governance, grade: A, Methodist University of Piracicaba (Business and Organization Management), course: Master in Business Administration, language: English, abstract: In a world where Information Systems (IS) projects are the engines driving business innovation, why do so many still crash and burn, leaving a trail of wasted resources and missed opportunities? This study dares to confront this very question, venturing into the heart of project management practices within large Brazilian companies to uncover the secrets behind successful IS project delivery. Through meticulous research and insightful analysis, this investigation dissects the established success criteria for IS projects, contrasting them with the real-world approaches employed by project management professionals across diverse economic sectors. Prepare to challenge conventional wisdom as the findings reveal a startling gap between theoretical best practices and the pragmatic realities of project execution. While many companies cling to the traditional "triple constraint" - cost, time, and scope - as their primary measure of success, this research unveils the critical importance of incorporating broader organizational impacts and strategic goals into the evaluation process. Discover how leading-edge companies are transcending these limitations and embracing innovative metrics to achieve truly transformative results. Uncover a comprehensive set of project performance indicators tailored for the Brazilian business landscape, offering invaluable guidance for organizations seeking to maximize their return on investment in IS projects. This exploration provides a roadmap for navigating the complexities of IS project management, empowering practitioners with the knowledge and tools to drive sustainable success and achieve lasting competitive advantage, while offering crucial insights into how project succes
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