As a result of this study, the effectiveness of the student assistance programs can be highlighted, given that most of the answers to the questions did not represent weaknesses. In this sense, listening to the voice of the beneficiaries of this program brought to light the importance of disseminating some of the program's information to the community, such as the annual correction of the amounts, reducing bureaucracy in the process, computerization of registration and controls of the programs available to the population, since most students pointed to the internal actions of student assistance for the community as a weakness.
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