Strengthen Your Business Process Backbone: The unappreciated value of facilitating processes

By Jeffrey L. Dauphinee

In Strengthen Your Business Process Backbone: The unappreciated value of facilitating processes author Jeffrey L. Dauphinee draws on his experience leading teams in manufacturing, financial services, and non-profits. He describes how his team first learned about the value of supportive processes and then successfully applied that learning to other business cases. Spanning across home mortgage originations, a customer call center, small business banking, change management, employee training, and a small business that installs residential flooring - both reactive and proactive approaches are described. As you read about his experiences, you will find application to define and improve your facilitating processes as a stable foundation for your value stream process, often leading to your competitive advantage.

• Format: Paperback
• Language: English
• ISBN: B08RGZH97D
• ISBN13: 9798554576324
• Release Date: December 2020
• Publisher: Independently Published
• Length: 138 Pages
• Weight: 0.47 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"