Why is strategic planning in this "age of disruption" different from strategic planning in the 1960s and 70s? Because the mindset of incremental growth and extrapolation-planning is no longer applicable in this age of Uber, Artificial Intelligence, Augmented Reality, Airbnb, and CRISPR. And, while the old tools of SWOT analysis and Voice of the Customer (VOC) still have value, even when modified the application of those tools still falls far short...