Start Making Sense

by Andrea Lin and Martin Kihn

Become more competitive by developing a superior customer experience through data, AI, and trust

Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition...

• Format: Hardcover
• Language: English
• ISBN: 1394273614
• ISBN13: 9781394273614
• Release Date: November 2024
• Publisher: Wiley