Speaking THEIR Language: Understanding Clients, Vendors & Employees

By Andrea Herran

In our business or professional lives, we come across three types of people we need to work with in order to be successful. They are your clients (customers), vendors (suppliers) and employees (staff). In creating the best relationships, you need to speak THEIR language, in other words you need to be able to adapt to their learning style, thought process, communication preferences, and motivators. Enclosed are the tools you need to be an effective communicator regardless of your audience.

• Format: Paperback
• Language: English
• ISBN: 0615551203
• ISBN13: 9780615551203
• Release Date: October 2011
• Publisher: Focus HR Consulting
• Length: 38 Pages
• Weight: 0.24 lbs.
• Dimensions: 9.0" x 0.1" x 6.0"