Computer technology does not always give us the information we need to clarify our thinking, and it certainly does not help in facilitating interpersonal relationships. This little book, along with an open mind, may help engage the brain with the tongue so that realistic thought commands our verbal expression. In our personal and professional lives what we think and what we say matters. Those who hear will perceive our words to be what we mean. Intentional or not, that's the way it will be.
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