"Social Skills" it will give you the information you are looking for, making you aware of the potential that you did not know you had.
In different contemporary societies with greater awareness and channels of expression, conflicts are inevitable. Conflicts occur when we still have personal stereotypes and prejudices about gender, sexual orientation, socioeconomic status and ethnicity that are difficult to abandon. When conflicts occur, it is important to defuse them.
Departing from known approaches, this book chose to focus on underlying causes of lack of social skills and is written for use for native speakers as well as those speaking the English language as a second language. Systematically, the author guides the reader into what constitutes social skills and goes further to demonstrate instances where social skills lack. The author discussed ways of enhancing listening and simple strategies to persuade to enhance the conversation. The reader was also refined on speaking skills.
The author focuses on easily identifiable positions such as a parent, spouse or friend, and guides the reader on ways of becoming a great parent, spouse, or friend as well as teacher. All these specific social positions require listening actively, being open-minded, exhibiting appropriate body language and continuous improvement. The author emphasizes cultural competence which is necessary due to diversity at workplaces, homes, and society.
You will learn:
Finally, the reader is given exercises and a guide to action to help internalize and apply all that is contained in this book