So, You're In The People Business: Everything You Need To Know To Win and Keep Customers

By Les Schmidt

Help for anyone in customer service. Great tool to win friends, influence people and improve relationships.

• Format: Paperback
• Language: English
• ISBN: 1432702467
• ISBN13: 9781432702465
• Release Date: March 2007
• Publisher: Outskirts Press
• Length: 152 Pages
• Weight: 0.44 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"