Smile or You're Fired...: Seven Lessons for Managers of Service

By Robert Fitzgerald

Being a manager for Microsoft is different than being a manager for McDonalds. Being a manager for HP is different than being a manager for Hertz. The U.S. Department of Labor states there are 6.7... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 144865968X
• ISBN13: 9781448659685
• Release Date: January 2009
• Publisher: Createspace
• Length: 132 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.3" x 8.0" x 5.2"