
This book presents the main theoretical foundations behind smart services as well as specific guidelines and practically proven methods on how to design them. Furthermore, it gives an overview of the possible implementation architectures and shows how the designed smart services...

Part I: Introduction to Smart Services.- Introduction to Smart Service Management.- Grasping the Terminology: Smart Services, Smart Service Systems, and Cyber-Physical Systems.- Industrial Maintenance in the Digital World.- Part II: Smart Service Design.- Introduction to Smart...